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he described the failure to send the patient for a ct scan on her hip as another "missed opportunity". .
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.of the life claims declined, 0.85 per cent were due to mis-representation and 0.16 per cent due to the definition of terminal illness not being met. .
“contrary to public belief, the majority of claims are paid out and scottish widows should be proud of how many families they helped during such challenging times.” .