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speaking after a four-day inquest, the family of brigid cavanagh, who died on july 20, 2016, said the western health trust should be ashamed after the 83-year-old had died in "terror". .
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the youngest claimant was aged 20, and the eldest aged 89, while the average policy duration at claim stage was 10 years. .
the staff's "dearth of knowledge" about the correct procedure to follow when someone dies unexpectedly was also highlighted. .