when robert had to go on full medical disability in his early 50s after hurting himself at work, helen went back to work, this time in the oil industry.
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the latest figures mean that since january 2000, scottish widows has paid a total of £2.5bn in claims to more than 86,000 customers.
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he described the failure to send the patient for a ct scan on her hip as another "missed opportunity".
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