the report "correctly points out that there really was no playbook for dealing with what was an unprecedented health crisis," san diego mayor kevin faulconer said.
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the family of an elderly woman found dead on the floor of a hospital ward have said staff at altnagelvin denied her her dignity and prevented them from saying a final goodbye.
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"as soon as she saw him," said tamara nunley, r.n., "you could see her perk up."
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