"their serious adverse incident process has been wholly inadequate and what we have heard this week is a damning indictment of the western trust.
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"there may be subtle differences (between animals and humans) that we don't know about," klein said.
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shuki sadeh
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us/world
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"it has been a long two years and throughout that time the western trust has not been assisting us in trying to understand the circumstances around our mother's death.
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