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the latest figures mean that since january 2000, scottish widows has paid a total of £2.5bn in claims to more than 86,000 customers. . .
scott cadger, head of underwriting and claims strategy at scottish widows, said the industry needed to do more to educate the public on the merits of protection insurance. .
"it has been a long two years and throughout that time the western trust has not been assisting us in trying to understand the circumstances around our mother's death. .