.at the end of the video, helen spoke in an audio clip. it was her leaving a recent voice message for one of her grandsons.
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mr mcgurgan found that one nurse had added to her original account of what had happened on the ward on the morning of july 16, 2016 to state that "the cot sides were up".
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.treatment delays are also causing needless anxiety and distress to patients as well as putting lives at serious risk (file pic)
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